Shipping policy

At Neckglasses, we’re committed to delivering your order safely and on time. Below you'll find details about our shipping process.

 

Processing Time
Orders are processed within 1–2 business days after purchase. You’ll receive a confirmation email once your order has been shipped.

Shipping Time:

Standard Shipping (U.S.): 3–7 business days 

Express Shipping (U.S.): 1–3 business days 1-3 business days

International Shipping: 7–14 business days (depending on destination)

Please note: delivery times may vary due to holidays, customs delays, or unforeseen circumstances.

Shipping Costs:

Free Standard Shipping on all U.S. orders over $50

Shipping fees for orders under $50 and international orders will be calculated at checkout

Tracking Your Order
Once your order ships, you’ll receive an email with a tracking number so you can follow your Neckglasses every step of the way.

Wrong Address Disclaimer
Please ensure your shipping address is accurate. We are not responsible for packages lost due to incorrect addresses provided at checkout.

Lost or Stolen Packages
If your tracking number shows "delivered" but you haven’t received your package, please contact us. We’ll do our best to help, but we are not responsible for lost or stolen items after confirmed delivery.